Privacy & Data Policy for Cuba Memorial Hospital
Your Privacy Matters
Cuba Memorial Hospital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://cubamemorialhospital.com or https://cubamh.com). By using this website, you agree to the terms outlined below.
Last Updated: August 1, 2025
1. Information We Collect
We collect personal information when you:
- Submit a form (e.g., contact requests, job applications)
- Make an online payment (e.g., billing transactions)
This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment details (e.g., credit card information is processed on a partner service sever - we do not store this information)
Users can visit the website anonymously, but some services require personal information for processing.
2. How We Use Your Information
We use collected information to:
- Process transactions: Your payment details are used solely to complete your payment securely.
- Respond to inquiries: If you contact us, we may use your details to provide support or respond to requests.
- Improve website functionality: User feedback and analytics help us enhance our website experience.
Cuba Memorial Hospital does not use collected information for marketing without user consent.
3. How We Protect Your Information
We implement strict security measures to safeguard your data, including:
- SSL Encryption: All transactions are processed through Secure Socket Layer (SSL) technology to protect sensitive payment details.
- Restricted Access: Only authorized personnel with specific security credentials can handle sensitive personal data.
- No Financial Data Storage: We do not store credit or debit card information after a transaction is completed.
4. Refund Policy
Refunds are only issued for duplicate payments. If you believe you have made a duplicate payment, please contact us promptly for assistance.
5. Use Of Cookies
We do not use cookies or collect tracking data through cookies on our website.
6. Third-Party Disclosure
Cuba Memorial Hospital does not sell, trade, or share personal data with unauthorized third parties. However, we may share information in the following cases:
- Trusted service providers: We may work with third-party vendors who assist in website functionality, payment processing, or IT security, provided they maintain strict confidentiality.
- Legal compliance: Information may be disclosed when required to comply with laws, enforce site policies, or protect our users and organization.
- Non-personal data sharing: We may share aggregated, non-identifiable data for analytics, research, or operational improvements.
We take privacy seriously and limit external data-sharing to essential operations only.
7. Online Privacy Policy Only
This Privacy Policy applies exclusively to information collected through our website and does not cover offline interactions, in-person visits, or medical records protected under HIPAA.
For patient medical privacy policies, please refer to our HIPAA Notice of Privacy Practices.
8. Your Consent
By using this website, you acknowledge and consent to the terms of this Privacy Policy.
9. Changes To Our Privacy Policy
Cuba Memorial Hospital reserves the right to update this policy as needed. Any changes will be posted on this page, with the modification date updated accordingly.
Contacting Us
If you have any questions regarding this privacy policy, use our contact page.
